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Shipping Policy

We always aim to deliver products purchased from PrettyCarat in excellent condition and in the fastest time possible. An exclusive PrettyCarat box packaging is provided along with the product delivered to you.

Shipping Charges

PrettyCarat offers free shipping within India on all products** irrespective of the place of delivery and the price of product.

Order Status

Once your order is dispatched, we will send you an email with the tracking ID and tracking link de-tails for you to keep a track of the order. You can also reach out to our customer helpline number 033-4070-3399 or email us @ mail@prettycarat.com in order to track your order. The order status is updated within 24 hours from the time of dispatch. Please feel free to call our customer care for any other queries.

Delivery Areas

You can find out if PrettyCarat.com delivers to your PIN Code using the courier service ability tool located on the right side on all product detail pages. Please enter your PIN code into the tool see if the pin code entered is eligible for delivery. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.

Insurance

We insure the jewellery until it is signed for at the address you have given us for delivery.

Delivery Time

We deliver most of our orders within 14 days from the order date. You can find out how long we will need to deliver your order in every product detail page.

Logistics

All orders placed on PrettyCarat.com are dispatched through our courier partners such as Sequel Logistics, Blue Dart etc. We do not use Local Couriers to deliver orders placed on PrettyCarat.com.

**Not valid on Gold Coins

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